Buying Safely

Stubex.com is one of the first online used textbook exchanges where students can buy and sell books directly from each other. Very seldomly do we receive complaints from users who bought a book and paid the seller, but never received the book which they ordered.

Stubex suggests that you take the following measures to avoid paying for books and not receiving them:

  1. Confirm the edition of the book. Sometimes a book seems very attractively priced, but it could in fact be an older edition.
  2. Try to pay the seller and receive the books in person. Op Stubex you can search for books in your own state and even your own school, so that you can meet with the seller in person. Make sure that you note down the seller's phone number, so you can easily find each other on campus.
  3. Use common sense: if a book is priced way too cheap, it could in fact be in bad condition, or be an older edition. See bullet 1.
  4. Only use the following payment methods: cash in hand (when meeting the seller in person. Never send cash via mail.), check and bank transfer.
  5. Save all e-mail correspondence with the seller. The headers of e-mails contain the IP-address of the seller.
  6. Make clear who pays for shipping (USPS). Usually, the buyer pays for shipping.

If a seller doesn't follow his end of the deal, you can go to the police as a last resort.